How to Become an Amazon Virtual Assistant

If you're looking to offer professional help to sellers as a virtual assistant, Amazon is a great place to start. As one of the world's largest e-commerce companies, Amazon has a wide range of tasks requiring virtual assistants' help. From customer service to data entry, there are plenty of opportunities to work with Amazon as a virtual assistant. Becoming an Amazon virtual assistant can be a flexible and rewarding career option. But how do you get started? In this blog post, we'll walk you through the steps you need to take to become an Amazon virtual assistant and start earning money.

What Is An Amazon Virtual Assistant?

Virtual Assistants (VA) help merchants in different areas of Amazon sales process. Their services range from sourcing deals and product research to customer services and inventory management.

Sellers can outsource VAs’ services full-time, part-time, or per-task to get professional assistance with any issues related to Amazon accounts and sales. 

What Skills Do You Need To Be A VA?

Product research

For online arbitrage and wholesale sellers who want to scale operations and grow their business, virtual assistants engaged in product research find profitable deals to resell on Amazon. They also assist wholesale sellers with supplier relationships, sampling, and contracting. VAs help private label merchants with product sourcing and manufacturing.

To do product research, VAs have a handy tool to help them with this task. Seller Assistant App is a popular new-generation extension used by many VAs to research deals.

Customer relationships 

On Amazon, customer service responsibilities can include dealing with feedback and reviews, customer communication and calls, creating customer email campaigns and message templates, and customer marketing tasks. Also, VAs help sellers with customer support — answering customer questions, keep track of returns and product replacements.

‍Related: Amazon Return Policy for Sellers - All You Need To Know

Inventory management

Virtual assistants help ensure accurate order management and shipments and keep track of the inventory and its replenishment. They take care of order tracking, maintain records of orders, and shipping dates, process invoices, and other necessary documentation. VAs also deal with inventory issues and unfulfillable orders and monitor refunds.

Related: Amazon Inventory Management

Amazon listing optimization

VAs ensure that listing, product images, and videos comply with Amazon’s guidelines, and that all listing information is up-to-date and accurate. They deal with content enhancement and image optimization. Also, their tasks may include keyword research, product image editing, and bulk product upload.

Amazon marketing

Virtual assistants can perform a wide range of marketing tasks for Amazon sellers, helping to streamline operations and drive sales. They can manage social media and email marketing campaigns, create and curate content, schedule posts, and engage with customers, helping to build brand awareness and loyalty. Additionally, virtual assistants can conduct keyword research and optimize product listings, ensuring that products rank highly in Amazon search results. They can also help with customer service tasks, such as responding to inquiries and managing reviews. VAs take care of marketing campaigns and Amazon PPC management. In addition, they manage discounts, offers, coupons, and reward points.

Competitor analysis

VAs handle the analysis of Amazon competitors selling similar products in your market niche. They analyze price levels and marketing techniques competitors apply. Also, they conduct market research.

How To Become An Amazon Virtual Assistant?

If you have competence in Amazon sales, you can become a VA on full-time or part-time terms. However, you can become a VA even if you have no experience in Amazon sales. 

6 steps to become a virtual assistant 

Step 1. Complete an Amazon Virtual Assistant training course

Learn the necessary skills through online or in-person training. Take a virtual assistant course to learn Amazon basics. You can also join LinkedIn or other networking groups to find out what virtual assistants courses are the most helpful.

Step 2. Identify your specialization

Determine what kind of work you’d like to do and think if you have the skills to do it. Create a list of tasks you’ll do. Start with the areas where you have competence. Think of where you’re likely to succeed.

Step 3. Select the VA tools to automate your job

VA tools help accomplish your tasks efficiently and automate repetitive work. Depending on the scope of activities, you may also need specialized tools.

‍Seller Assistant App is a must-have tool for all VAs engaged in product research. It offers an impressive portfolio of valuable and handy product research features and is equally helpful for FBA beginners and Amazon professionals. 

Step 4. Pinpoint the prices to charge

VAs can work on a full-time, part-time, and per-task basis. The prices they charge vary depending on the complexity of tasks they fulfill, and scope of the project, and the VA’s qualifications. Visit freelance virtual assistants' pages and analyze the price levels they offer.

Step 5. Market yourself online as a virtual assistant

Create a professional profile on websites like Upwork or Indeed. Highlight your skills, work experience, and education. Set up your website. Promote your services on social media. Create a blog to demonstrate your professional competence — that will help employers find you.

Step 6. Apply for a job 

Join a virtual assistant agency or freelancing platforms such as Upwork or Fiverr. Analyse offers on career websites and job boards. Some companies can hire virtual assistants right away. In other cases, you may select a specific company, contact their HR department or hiring manager and send your resume.

Final Thoughts

If you have competence in Amazon sales, you can become a VA to help Amazon sellers. However, you can be a VA even if you have no experience in Amazon sales. 

VA tools help accomplish your tasks efficiently and automate your work. Seller Assistant App is a must-have tool for all VAs engaged in product research. It’s a popular new-generation tool that can help not only with to calculate Amazon FBA fees but also with overall product research. It offers an impressive portfolio of valuable and handy features. 

Seller Assistant Аpp is an all-in-one extension incorporating features vital for product research. Advanced IP Alerts can immediately tell you if a product has any sales restrictions or has led to problems with account health in the past. It combines an FBM&FBA profit calculator, Quick View, Stock Checker, and Restrictions Checker in one tool.